We will only collect information that is necessary for us to support our business activities. Information provided to us through our sales, marketing and support activities, surveys, web site activities and/or event registrations may be stored, analysed and used for direct marketing purposes and to improve the way we do business with our current and potential customers. We will collect information through, conversing with you (including by phone or e-mail) and/or by getting your written response and/or through our on-line facilities. The customer or prospect information we collect relates to contact information only, we do not collect or keep sensitive information. All data collected is subject to our strict data security policies. Our computerised information is stored in secured facilities and access is restricted to authorised personnel. As a standard practice we do not share any personally-identifiable or private customer information with third parties, unless they are acting as an intermediary. Some examples of intermediaries include delivery companies, direct marketing agencies acting under our instructions, authorised resellers and financial service providers. In all cases these companies sign an appropriate agreement with us securing that information. If you have a complaint about any possible breach of privacy by us you should contact our privacy officer at firstname.lastname@example.org or by phone on 6188.8.131.52 to request this.